Pricing and Support
Free Trial
Free
Per cluster/month
Community Slack support
1h consultation for onboarding Q&A and demo
Standard Support
€795
For the first cluster
Priority bugfixing
Access to Claudie Slack workspace for dedicated support
Business support during European business hours (08:00 - 16:00 UTC)
Monthly consultation sessions (up to 2 hours) with Claudie experts to discuss best practices and optimizations
best value
Premium Managed Services
€1,495
Per cluster/month
All features of Tier 1
Extended business hours support (07:00 - 20:00 UTC)
Deployment and configuration of the observability stack (649 Euros, one-off, per-cluster)
Quarterly performance and security assessments
Enterprise Customization and Integration
Custom
Per cluster/month
All features of Tier 1 and 2
Direct Slack access to senior technical consultants.
Custom development of features to meet specific business requirements.
Integration of Claudie with existing tools and infrastructure, including comprehensive compatibility testing and custom API development.
24/7 Oncall
Free Trial
Free
Per cluster/month
Community Slack support
1h consultation for onboarding Q&A and demo
Standard Support
€795
For the first cluster
Priority bugfixing
Access to Claudie Slack workspace for dedicated support
Business support during European business hours (08:00 - 16:00 UTC)
Monthly consultation sessions (up to 2 hours) with Claudie experts to discuss best practices and optimizations
best value
Premium Managed Services
€1,495
Per cluster/month
All features of Tier 1
Extended business hours support (07:00 - 20:00 UTC)
Deployment and configuration of the observability stack (649 Euros, one-off, per-cluster)
Quarterly performance and security assessments
Enterprise Customization and Integration
Custom
Per cluster/month
All features of Tier 1 and 2
Direct Slack access to senior technical consultants.
Custom development of features to meet specific business requirements.
Integration of Claudie with existing tools and infrastructure, including comprehensive compatibility testing and custom API development.
24/7 Oncall
Flexible Add-Ons
Need help? Join our Slack for support and chat with the Claudie community or email us
Get the answers you need
What are the Standard Support hours for Tier 1?
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What are the support hours for Enterprise plans?
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Are annual billing discounts available?
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What add-ons are available?
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How is Enterprise Tier priced?
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Contact us
For real-time help, troubleshooting and discussion join our Slack channel. This is the best place to connect with the Claudie community and support team.
For real-time help, troubleshooting and discussion contact us via email. This is the best place to connect with the Claudie and our support team.